Apple Hardware Warranties

Apple products are covered by a one year manufacturer warranty. If you have questions about the Apple Limited Warranty, click here for details.

AppleCare & AppleCare+

All Apple hardware comes with a one-year limited warranty and up to 90 days of complimentary telephone technical support. To extend your coverage further, purchase the AppleCare Protection Plan or AppleCare+. Because Apple makes the hardware, the operating system, and many applications, Apple products are truly integrated systems. And only AppleCare products give you one-stop service and support from Apple experts.

Apple’s lmited warranty and standard AppleCare cover manufacturer defects and the labor to repair the defect. Software services ARE NOT COVERED BY THE APPLE WARRANTY.

AppleCare+ provides coverage for accidental damage and requires a per incident service fee of $29, $49, $99 or $299, depending on the damage.

OTHER Manufacturer Warranties

Many of the other products featured in our shop, including service parts include warranties:
Apple service parts (90 Days)
RAM (lifetime warranty)
Used Macs (90 Days)
Hard Drive (2 Years)
3rd Party AC Adapters (3 Years)
Batteries (1 Year)

Please contact us if you have a question about the warranty of a specific product

We accept Cash, Check, Visa, MasterCard, Discover, American Express, PayPal and purchase orders from major institutions. Any payment not honored by your bank will incur a $40 fee. Purchase orders will be accepted at our discretion. A 5% charge per month will be assessed on all outstanding balances over 30 days.

Exchange or return with receipt and original packaging within 15 calendar days of the date of purchase. A fifteen (15) percent restocking fee will be assessed on any opened hardware or accessory.

PER LICENSING AGREEMENTS, WE CANNOT ACCEPT OPEN SOFTWARE. Please contact the manufacturer for technical support or replacement if the item is defective. Contact the manufacturer for technical support or product repair/replacement for products covered under manufacturer warranty.

ALL SALES AND ALL PRICES OF APPLE HARDWARE ARE FINAL. Defective products will be repaired by Apple under a 1 year limited warranty. Please see the warranty documents included with your Apple product for more information. Apple also provides 90 days of FREE telephone technical support. CALL 1-800-APL-CARE FOR ASSISTANCE WITH DEFECTIVE PRODUCTS OR FOR SOFTWARE TECHNICAL SUPPORT.

Refunds will be issued in the same payment method as the original payment. Most refunds will be issued immediately upon return of the product, with the exception of check or cash payments. These refunds will be issued within 10 days of the product return. Please note that once a refund is issued on a credit or debit card transaction, the funds may take up to ten days to credit to your account, depending on your bank.

In order to serve our clients better, certain appointments must be scheduled in advance. We have reserved this time for you. If you need to cancel an appointment please contact us 24 hours in advance. If you schedule an onsite appointment and fail to meet the technician at the scheduled time, travel fees and a $50 no show fee may be assessed.

In the event that product or equipment will be shipped to a customer, Mac-O-Rama charges the market rate for shipping, plus a $5 handling fee and up to $20 for speciality packaging, if applicable. This speciality packaging (usually a laptop box) may be returned for a refund. Please contact a Mac-O-Rama staff member at 775-626-7751 for a shipping quote and details.

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