Mac-O-Rama collects your contact information for the purpose of providing services. If we provide repair services to you, we will also disclose your email address to Apple Inc. so that they may contact you for a customer satisfaction survey.
Apple Inc. requires Mac-O-Rama to convey certain personal information including device serial number and basic contact information (name and email address) in the course of submitting warranty or AppleCare covered services for our clients.
Repair records and basic contact information are kept indefinitely for reference. We will remove your personal information from our service database, upon written request (email or mail) within 3 business days.
We do not share your information with any other organization or individual for any reason unless you’ve provided explicit permission for us to do so. For example, if you have asked us to facilitate a repair or data recovery with another company, we may share your contact information with that company.
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.
Mac-O-Rama does not utilize personal information to profile or determine eligibilty for any reason.
We restrict access to personal information to the Mac-O-Rama staff members who need the information to provide services to you. These individuals are bound by confidentiality agreements and may be subject to termination and criminal prosecution, if they fail to meet these obligations.
Questions or concerns about Mac-O-Rama’s data privacy, security and collection practices may be directed to:
Lindsay Dietrich LLC
ATTN: Jason Dietrich, CTO
4690 Longley Lane, Ste 42
Reno NV 89502
In addition, consumers may report concerns and complaints to:
Nevada Bureau of Consumer Protection
Hotline in Nevada (702) 486-3132
Toll-Free (888) 434-9989