Rapid Repairs & Upgrades!
We offer fast turnaround on Mac repairs and upgrades. Plus, we usually beat the competition’s pricing! We’re friendly and professional, have the most experienced technicians in Northern Nevada, and we’re an Authorized Apple Service Provider.
As an authorized warranty service provider for Apple Inc., we provide warranty services on all Mac models. We also provide out of warranty service on Macs, iPods and iPhones, PCs and other electronics.
Our consulting services include one to one training, service at your business or home, network management, Mac and PC device integration and virtual CIO services.
Apple trusts us, and you can too!
Mac-O-Rama is a member of the Apple Consultants Network and is an Apple Authorized Service Provider. Want to know more about our Apple certification? Click here. We’ve been in business in Reno since 2001 and our technicians have over 60 years of combined experience in Mac technical services.
What happens when I bring my Mac in for service or an upgrade?
Service is completed on a first come, first serve basis. We know how critical your Mac is to your business/life, so we will make every effort to keep the wait short! If you can’t live without your Mac for long, we offer expedited services and appointments. If you need a temporary replacement for your Mac while it’s in service, we also offer reasonably priced Mac rental equipment.
Step 1) Check your Mac in for service and pay a $59 deposit. Diagnostics are completed in about 24 hours. Then, we’ll call you to explain the problem, provide a complete price quote, suggest any needed upgrades, and get your approval before we proceed with service.
Step 2) If your technical issue is software related, we’ll go straight to repair. If not, we may need to wait for parts. Most parts arrive within 1 – 3 business days, but we will contact you if we expect further delay.
Step 3) Our certified, experienced, highly skilled techs will replace parts, resolve software issues and run final diagnostics. As soon as your repair is complete, a service representative will prepare a report for you, and call you to let you know that your Mac is ready to come home!
Most repairs are complete within 3-6 business days! Need it faster? Schedule an APPOINTMENT or ask for PRIORITY SERVICE!