775-626-7751 info@macorama.com

How We Work – Mac Service

Apple trusts us, and you can too!

Mac-O-Rama is a member of the Apple Consultants Network and is a Premium Apple Authorized Service Provider. Want to know more about our Apple certifications? Click here. We’ve been in business in Reno since 2001 and our technicians have over 60 years of combined experience in Mac technical services.

To get service started, fill out our check-in form.

What Happens Next…

Service is completed on a first come, first serve basis. We know that it’s hard to be without your Mac so we also offer expedited services (+$99), appointments and Mac rentals ($20/day). 

Service is completed on a first come, first serve basis. We know how critical your Mac is to your business/life, so we will make every effort to keep the wait short! If you can’t live without your Mac for long, we offer APPOINTMENTS for some services (usually upgrades) and RUSH SERVICE. If you need a temporary replacement for your Mac while it’s in service, we also offer reasonably priced RENTALS.

Step 1

Check your Mac in for service and pay a $59 deposit toward service. Diagnostics are completed in about 24-48 hours. Then, we’ll call you to explain the problem, provide a price quote, suggest any needed upgrades and receive approval, before we proceed with service.

Step 2

If your technical issue is software related, we’ll go straight to repair, if not, we may need to wait for parts. Most parts arrive within 1 – 3 business days, but we will contact you if we expect further delay.

Step 3

Our certified, experienced, highly skilled techs will replace parts, resolve software issues and run final diagnostics. As soon as your repair is complete, a service representative will prepare a report for you, and call you to let you know that your Mac is ready to come home or get back to work!

Most repairs are complete within 3-7 business days! Need it faster? Schedule an APPOINTMENT or ask for RUSH SERVICE!

Rapid Repairs & Upgrades!

We offer fast turnaround on Mac repairs and upgrades. Plus, we usually beat the competition’s pricing! We’re friendly and professional, have the most experienced technicians in Northern Nevada and we’re an Authorized Apple Service Provider.

As an authorized warranty service provider for Apple Inc., we provide warranty services on all Mac models. We also provide out of warranty service on Macs, iPods and iPhones, PCs and other electronics.

We also provide a number of consulting services including one to one training, service at your business or home, network management, Mac and PC device integration and virtual CIO services.

Be Super!

 Subscribe to our newsletter and get expert Mac tips right in your inbox. Be a super Mac user in no time!

You have Successfully Subscribed!

Be awesome!

 Subscribe to our newsletter and get expert Mac tips right in your inbox. Be a super Mac user in no time!

You have Successfully Subscribed!

Share This