775-626-7751 info@macorama.com

Apple trusts us, and you can too!

Mac-O-Rama has served Northern Nevada for almost 20 years! We are an Apple Authorized Service Provider and our team features members of the a member of the Apple Consultants Network. Want to know more about our Apple authorizations? Click here. 

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How does this work? 

Service is completed on a first come, first serve basis. We know that it’s hard to be without your Mac so we also offer expedited services, appointments and Mac rentals. 

Step 1

Check in for service and pay a service deposit. Diagnostics are completed in about 24-48 hours. Then, we’ll call you to explain the problem, provide a complete price quote, suggest any needed upgrades, and get your approval.

Step 2

If your technical issue is software related, we’ll go straight to repair. If not, we may need to wait for parts. Most parts arrive within 1 – 3 business days, but we will contact you if we expect further delay.

Step 3

Our certified, experienced, highly skilled techs will replace parts, resolve software issues and run final diagnostics. As soon as your repair is complete, a service representative will prepare a report for you, and call you to let you know that your Mac is ready to come home!

Most repairs are complete within 3-8 business days, depending on parts availability! Need it faster? Schedule an APPOINTMENT or ask for PRIORITY SERVICE!

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